Industries

Services

In the service sector, reliability, efficiency and customer proximity count. Arcavis helps you to manage offers, sales and customer relationships clearly - so that you can concentrate fully on your work.

Opticians, tattoo studios, pet care services, locksmiths, hair salons, cleaning and repair services

Services

Challenges

  • Management of offers, orders and material consumption
  • Different services and price structures
  • Overview of products, warehouse and sales
  • Need for simple customer communication and billing

How Arcavis helps

  • Centralised management of offers, services and articles
  • Fast and precise invoicing
  • Simple stock management for consumables and materials
  • Customer management with history and contact information
Kosmetik Bellezza

Customer testimonial

"Mit Arcavis macht das Kassieren einfach Spass. Die Bedienung ist unglaublich intuitiv und neue Mitarbeitende finden sich sehr schnell zurecht. Genau das schätze ich im hektischen Alltag. Und falls doch einmal eine Frage auftaucht, ist der Support sofort zur Stelle – kompetent, schnell und lösungsorientiert. Zum Glück brauchen wir ihn nur selten, aber wenn, können wir uns voll auf das Team verlassen."

Kosmetik Bellezza, Laura von Niederhäusern, Stellvertretende Geschäftsführerin

Get to know Arcavis.

Try out Arcavis yourself in a demo or discuss your requirements for checkout, POS system, self-checkout, payment, and back office with us.

Arcavis Pay

Arcavis Pay

Arcavis Pay is Arcavis’s integrated payment solution. It allows you to accept all major card types, as well as Girocard and Twint.

Arcavis Pay presentation

Highlights

  • Modern payment terminals - Modern and affordable payment terminals – or Tap-To-Pay.
  • Integrated directly into Arcavis - No additional interfaces.
  • Fair and transparent terms – No hidden costs.
  • A single contact partner – For points of sale and payment.
  • Greater control – All payments and fees managed centrally within the system.

Terms and conditions

  • 0.79% + 0.05 for debit cards
  • 1.19% + 0.05 for credit cards
  • 1.19% + 0.05 for Twint

Customer profiles

Customer profiles

Manage customer data centrally and use it specifically for marketing and service.

With customer profiles in Arcavis, you can bundle all relevant information in one place. Purchases, preferences, memberships and communication history are automatically assigned and can be called up immediately. Customers can be divided into segments to plan targeted campaigns or promotions. This allows you to better understand your customers and create personalized shopping experiences.

Highlights

  • Central management of all customer data
  • Overview of purchases, subscriptions, vouchers and promotions
  • Segmentation by behavior, location or customer type
  • Basis for personalized campaigns and mailings
  • Direct link to POS system and loyalty programs
  • GDPR-compliant storage and management

This allows you to know your customers better, act in a more targeted manner and strengthen customer loyalty in the long term.


Working time recording

Working time recording

Record working times directly at the POS - simply, quickly and transparently.

With working time recording in Arcavis, employees register their working time directly at the point of sale. Start, breaks and stop are conveniently done at the touch of a button. The system automatically ensures that no time recording is forgotten - when logging out, the system asks whether the time should be stopped. All entries can be evaluated in the back office and corrected by administrators if necessary.

Highlights

  • Record working time, breaks and closing time directly at the POS
  • Automatic reminder when logging out
  • Clear reports with daily, monthly and annual views
  • Detailed list of all start/stop times
  • Simple post-processing by administrators
  • Transparent control for employees and management

Customer orders

Customer orders

Efficiently manage offers, pickups, and sales in the back office.

With the customer order function, you can record and manage bookings directly in the back office. A shopping basket can be created in just a few clicks, and articles can be added, commented on, or discounted flexibly. Depending on your needs, an order can be turned into an offer, a pickup slip, or an invoice sale. All orders remain editable and can be processed or completed at any point of sale.

Highlights

  • Enter and edit customer orders directly in the back office
  • Quickly create and print offers and pickup slips
  • Comment on articles and assign individual discounts
  • Retrieve and complete customer orders via barcode at any point of sale
  • Sale on invoice or payment on pickup
  • Clear overview of open and completed customer orders
  • Individual process sequences possible

Invoices

Invoices

Record and send sales on invoice and automatically reconcile payments.

With Arcavis, you can record sales directly on invoice - at the point of sale or in the back office. Invoices can then be created collectively or individually, sent by e-mail with a QR payment section or printed out as a PDF. Open items, shipping status and incoming payments remain clear and traceable at all times.

Incoming payments in ISO 20022 format from your bank are automatically read in and assigned to the corresponding invoices. This saves you time, avoids errors and keeps your outstanding receivables under control at all times.

Highlights

  • Creation of customer invoices at the point of sale or in the back office
  • Collective creation of invoices by desired date
  • Sending by e-mail with QR payment section or as PDF for printing
  • Clear status from draft to paid, incl. dispatch log
  • Automatic payment reconciliation via ISO 20022 files
  • Multilingual, customizable sending templates
  • Manual tracking and documentation of the sending date

Create, send, and post invoices efficiently – fully integrated into your sales and accounting processes.


Get to know Arcavis.

Try out Arcavis yourself in a demo or discuss your requirements for checkout, POS system, self-checkout, payment, and back office with us.