Industries
Tourism & leisure
In the tourism and leisure industry, every experience counts. Arcavis helps you understand visitor flows, connect all points of sale and keep track of all revenue and inventory – for smooth operations and happy guests.
Hotels, theme parks, museums, experience centres and tourism providers
Challenges
- Seasonal fluctuations and variable visitor numbers
- Different points of sale (shop, checkout, admission, online)
- Complex pricing and discount campaigns
- Need for a clear overview of turnover and products
How Arcavis helps
- Centralised management of tickets, articles and services
- Seamless connection between online shop, admission system and POS
- Flexible price and discount management depending on the season
- Real-time evaluations for planning and optimisation
Customer testimonial
"Thanks to Arcavis, we finally have our warehouse under control. The warehouse management is simple and well implemented, the POS operation is user-friendly and intuitive. The reports such as the management summary are particularly helpful."
Bern Tourism, Thomas Brudermann, Product & Offering Development Bern Tourism
Features that support you
Get to know Arcavis.
Try out Arcavis yourself in a demo or discuss your requirements for checkout, POS system, self-checkout, payment, and back office with us.
Arcavis Pay
Arcavis Pay is Arcavis’s integrated payment solution. It allows you to accept all major card types, as well as Girocard and Twint.
Highlights
- Modern payment terminals - Modern and affordable payment terminals – or Tap-To-Pay.
- Integrated directly into Arcavis - No additional interfaces.
- Fair and transparent terms – No hidden costs.
- A single contact partner – For points of sale and payment.
- Greater control – All payments and fees managed centrally within the system.
- 0.79% + 0.05 for debit cards
- 1.19% + 0.05 for credit cards
- 1.19% + 0.05 for Twint
AI support
Work more efficiently with trained AI support
Arcavis Assistant is a specially trained AI agent with which we make your day-to-day work noticeably easier. Arcavis Assistant uses your data as well as help and ticket data from Arcavis to provide information or problem solutions very quickly.
However, our focus is still on people - the AI is a helper so that your employees can work faster, safer and more efficiently.
Highlights
- Faster support. Answers to your questions are automatically generated from the existing help articles - precise, comprehensible and within seconds.
- Optimized order quantities. AI-based suggestions based on your previous sales and purchase orders help to reduce overstocks and shortages.
- Automated delivery note entry. Delivery bills are automatically read in, the delivered quantities are transferred and posted in Arcavis - less typing, fewer errors.
Tour guide commissions
Reward referrals and easily account for tourism turnover.
With the Arcavis module for tour guide commissions, you can record turnover from tourism groups transparently and fairly. Tour guides automatically receive a defined commission for brokered purchases, while tourists benefit from special provisions. The process is fully integrated into the POS system and can be operated without any additional effort.
An individual reference code or barcode is used to identify the travel group. This is recorded at the point of sale and assigned to the corresponding tour guide. In the back office, all turnover and commissions due can be clearly displayed, adjusted and exported as a report - ideal for billing or as a confirmation of receipt.
Highlights
- Entry of travel groups via reference or barcodes
- Automatic assignment of turnover to tour guides
- Optional discount for associated customer groups
- Percentage commission calculation (10% by default, customizable)
- Overview and management of open and paid commissions in the back office
- Exportable reports for documentation or pay out
Rentals
Easily manage the issue and return of rental articles
With the Arcavis rental module, you can manage your rental articles in the warehouse, set rental prices and plan and carry out rentals. The module can be used individually for various sports & leisure businesses.
Highlights
- Represent complex rental price tiers
- Transfer existing articles to the rental warehouse and rent them out with just a few clicks
- Plan and record rentals in advance
- Issue and return rental articles
Frequently asked questions
Yes. Arcavis is suitable for tourism and leisure businesses that wish to centrally manage their point of sale operations, ticket sales, admissions, offers, points of sale and reports.
Arcavis can support ticket sales and admissions. It also supports integration with various ticketing and access control systems such as Ticketpark or nTree.
Yes, Arcavis can be relevant for museums and exhibitions, for example for the ticket office, shop, guided tours, group offers and reporting.
Yes. Arcavis is suitable for businesses with high visitor numbers, multiple sales points, tickets, additional services or shop sales.
Arcavis can support rental processes, for example the issue and return of rental items.
Arcavis can support group bookings, events or special offers.
Arcavis can support provisions for tour guides or group organisers.
Arcavis can support analyses by location, offering, channel and visitor activity.
Yes. Arcavis can be integrated with existing systems or online channels.
Get to know Arcavis.
Try out Arcavis yourself in a demo or discuss your requirements for checkout, POS system, self-checkout, payment, and back office with us.
